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Privacy Policy

ERPUmrah (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our system, website, or services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, contact details, email address, and payment details when you sign up or use our services.

  • Business Information: Company name, industry details, and operational data necessary for system functionality.

  • Usage Data: Information about how you interact with our website and system, including IP addresses, browser type, and pages visited.

  • Cookies and Tracking: Data collected through cookies to enhance user experience and system performance.

2. How We Use Your Information

We use the information collected to:

  • Provide, operate, and maintain our system and services.

  • Process transactions and manage your account.

  • Improve our offerings and customer support.

  • Send important updates, system notifications, or promotional communications (with your consent).

  • Ensure compliance with legal and regulatory requirements.

3. Sharing Your Information

We will not sell, rent, or share your personal information with third parties except:

  • When required to provide services (e.g., payment processors, hosting providers).

  • To comply with legal obligations or respond to lawful requests by public authorities.

  • To protect our rights, privacy, safety, or property.

4. Data Security

We implement robust security measures, including encryption, access controls, and regular system audits, to protect your personal and business data. However, no online system is 100% secure, and we encourage users to safeguard their credentials.

5. Retention of Information

We retain your data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon termination of services, data will be securely stored for 30 days and then permanently deleted unless otherwise requested.

6. Your Rights

You have the right to:

  • Access and review the personal data we hold about you.

  • Request corrections or updates to your information.

  • Withdraw consent for marketing communications.

  • Request the deletion of your data, subject to legal or contractual obligations.

7. Cookies

​Our website uses cookies to enhance functionality and user experience. You can adjust your browser settings to refuse cookies; however, this may limit certain features of our website.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and operational reasons. Any updates will be posted on this page with the revision date.

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